How to use email & SMS analytics

Analytics tie email and SMS performance to the same workspace as social so you can see what drives engagement and revenue.

Campaign and journey metrics

  • Review opens, clicks, bounces, and complaints for email campaigns.
  • For SMS, track delivery and engagement metrics available in your account.
  • For journeys, inspect step-by-step conversion and drop-off.

Reporting

  • On Pro and Agency plans, use scheduled report emails and PDF exports where offered.
  • Compare periods to spot trends rather than single-send noise.