How to Connect Slack

Post campaign review links to your team’s Slack channel and receive automatic updates when campaigns build, schedule, publish, or email sends complete.

Each brand connects its own Slack workspace from Social & Brand Settings. This installs the Get Shouting bot so it can post messages to a channel you choose. It is separate from Sign in with Slack at login, which only authenticates your Get Shouting account.

Required role: Brand Admin or Super Admin to connect, disconnect, or change notification settings. Available on all plans.

Before You Start

Your Slack workspace admin must allow installing Slack apps
Pop-ups must be enabled for getshouting.app when you click Connect Slack
NOTE: For private channels, invite the Get Shouting app to the channel in Slack before it appears in the channel picker. You may want to create a new channel for this purpose.

Click your Display Name → Social & Brand Settings
Scroll to the Slack card
Click Connect Slack and approve the app in the pop-up
Choose a Default channel from the dropdown (channels the bot can see)
When you change the default channel, click Save channel
Turn automatic notification toggles on or off (each saves immediately when flipped)

Automatic Notifications

Automatic posts always go to the default channel only — not per-user and not per-event channels. Without a default channel, automatic notifications are skipped silently (your campaigns still run normally).

Toggle	Default	When it posts
Materials ready for review	On	Campaign build job completes
All materials approved	Off	Every approvable item is approved
Campaign scheduled	On	Campaign schedule pipeline finishes
30-day plan scheduled	On	30-day shout batch finishes scheduling
Social post published	On	Scheduled social shout publishes or fails on one or more platforms
Email campaign sent	On	Email CRM campaign is sent to recipients

Social notification messages list platform names and time only — they never mention third-party vendor names. Recipients still need a Get Shouting account with access to the brand to open review links.

Agency / Multi-Brand

Agency Super Admins see an All Agency Brands grid instead of a single settings page. On each brand card, click Slack Settings to open the same connect flow in a dialog. Each brand can connect a different Slack workspace.

Share a Campaign Review Link Manually

Any brand member with access to campaign review can share manually. Manual shares do not use the automatic toggles.

Open a campaign → Review
Click Share → Share to Slack
Pick a channel each time (defaults to the brand default if set)
Optionally add a short note, then click Post to Slack

Sign in with Slack vs Connect Slack

On Login and Register, Sign in with Slack uses your Slack identity to access Get Shouting — it does not install the posting bot. To post campaign links and notifications, complete Connect Slack in Brand Settings as described above.

Disconnecting

Open Slack settings (inline card or agency Slack Settings dialog) → Disconnect Slack → confirm. The bot token is removed from Get Shouting; nothing is deleted in Slack.

Troubleshooting

Connect pop-up blocked: Allow pop-ups for getshouting.app, then retry
Channel not in picker: For private channels, /invite the Get Shouting app in Slack first
not_in_channel when posting: Invite the bot to the channel (public channels usually work automatically; private channels require an invite)
Notifications not firing: Set a default channel and confirm the matching toggle is on
invalid_team_for_non_distributed_app: Your Slack workspace admin must enable public distribution for the Get Shouting Slack app (workspace install on customer workspaces)

Next Steps

Brand Settings
Create a Campaign
Agency tab (multi-brand Slack setup)
Connect Social Accounts (publishing to Instagram, Facebook, etc.)

Keep Your Team in the Loop on Slack

Campaign reviews, schedule updates, and publish alerts — where your team already works

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