Account Settings
Manage your social connections, store, email DNS, SMS sender, brand details, profile, billing, and team members.
Your account settings control your profile, brand configuration, social connections, team management, and billing. Settings are organized into tabs based on your user role and subscription plan.
Accessing Account Settings
- Log in to Get Shouting
- Click on your Display Name in the top right of the navigation bar
- You will see tabs based on your role and plan
Available Tabs
1. Social & Brand Settings
Configure your Brand identity (name, color, logo, URL), connect social media accounts, connect your e-commerce store (Shopify, WooCommerce, or Etsy), configure your Email CRM sender and custom domain (DNS), set up your SMS sender, customize AI prompts (Pro & Agency), add users to Brands (Pro & Agency), and refer friends for a free month.
Required Role: Admin, Shouter, or Super Shouter | Plans: All plans
2. Agency
Manage multiple Brands under one Agency account. Invite, add, or remove users and set their roles
Required Role: Super Admin, Shouter, or Super Shouter | Plans: Agency, Enterprise, or Shouter
See Documentation →3. Team
Invite users, manage roles, and control team access within your current brand.
Required Role: Admin, Shouter, or Super Shouter | Plans: Team, Agency, Enterprise, or Shouter
See Documentation →4. My Profile
Manage your personal account information and referral program participation.
Required Role: All users | Plans: All plans
See Documentation →5. Billing
Manage subscriptions, payment methods, view invoices, and purchase add-ons.
Required Role: Super Admin, Shouter, or Super Shouter | Plans: All plans
See Documentation →Quick Reference: Tab Permissions
| Tab | Required Role | Required Plan |
|---|---|---|
| Social & Brand Settings | Admin, Shouter, or Super Shouter | All plans |
| Agency | Super Admin, Shouter, or Super Shouter | Agency, Enterprise, or Shouter |
| Team | Admin, Shouter, or Super Shouter | Team, Agency, Enterprise, or Shouter |
| My Profile | All users | All plans |
| Billing | Super Admin, Shouter, or Super Shouter | All plans |
User Roles
User
Create and publish shouts, view analytics, access Assets and Store, view My Profile. Cannot change account settings, invite users, or manage billing.
Admin
All User permissions plus: access Social & Brand Settings, change brand settings, connect social accounts (via Manage Social Accounts dialog), access Team tab (Team, Agency, Enterprise, or Shouter plans), invite users. Cannot access Billing, Agency tab, or assign Super Admin / Shouter roles.
Super Admin (includes Shouter and Super Shouter roles)
All Admin permissions plus: access Billing, access Agency tab (Agency, Enterprise, or Shouter plans), manage billing and subscriptions, cancel subscription, assign Super Admin, Shouter, or Super Shouter roles (where permitted).
Troubleshooting
"I don’t see a tab I need"
You may not have the correct role (contact your brand’s Admin or Super Admin). Your plan may not include that feature — Agency requires Agency, Enterprise, or Shouter; Team requires Team, Agency, Enterprise, or Shouter. Billing and Agency require Super Admin, Shouter, or Super Shouter role.
"Changes aren’t saving"
Verify you have the correct role, check for error messages below fields, refresh the page, or try a different browser.