How to set up SMS

SMS reaches customers quickly; it also has strict consent and carrier rules — configure sending before your first broadcast.

Compliance basics

  • Only message contacts who have opted in to SMS marketing under your account rules.
  • Required language and flows are automatically applied including opt in, and STOP/unsubscribe. This language and flows are not editable.

In account /brand settings, click on SMS settings and signal whether you will accept the TCPA compiance terms and conditions.

SMS Setting Compliance Rules

Once you have agreed, a unique toll-free phone number is automatically assigned to your Brand. You can remove or delete it at any time.

If a phone number is not available, you will be informed as soon as a number is available and has been assigned.

Next steps